Questions & Answers

We have the right experience to help you fill any gap in your back office, we respond quickly, we do great quality work and we customize our workflows to fit to how you run your business. We are here to save you time and take your business to the next level.

We are a fully remote accounting firm which means we work in all Canadian cities including Toronto, Vancouver, Calgary, Edmonton, Ottawa, and Winnipeg. We can help you no matter where you are located.

We help all kinds of companies in Canada, from pre-revenue startups to small-medium businesses that cannot afford a full-time accounting department to large scale organizations that prefer to outsource their entire back office. No matter your size or industry, we can help you.

The address of our office: 2180 Steeles Avenue West, Suite 213, Concord, ON L4K 2Z5, Canada

We prefer Xero and QBO as they are the industry standard, but we also work with Sage, FreshBooks, Wave, etc. We can basically work with any accounting system as long as we are able to access it remotely.

We will set you up on Hubdoc to collect all your bills and bank statements.

We use a considerable number of apps and tools; we typically assess your situation and recommend various tools in our scoping process but we could work with any online tool or app.

As a fully remote firm, we unfortunately do not do any onsite work

1) We first have an introductory call where we will discuss your current situation, issues, and concerns, we will then discuss your short- and long-term goals as well as the ideal outcomes;
2) We will then do a review of your books to assess the current condition and define the scope of work required to bring you to your ideal outcome;
3) Finally, we will have a follow up call where we will discuss a few ways of working together with prices for each option.

The entire process usually takes about 2-3 business days to fully assess what is best for you and your business although we could usually have some preliminary ideas after the initial call.

We work with many companies of different sizes, different volumes, different workflows, different complexities and as such there is no one price fits all type of solution.
We make sure that the solution we present matches your budget and is the best value for you and your specific business.

Every business is different and unique, and we want to make sure that we offer the best value instead of providing generic package of services that might not suite every business. Our flexibility and our ability to customize is what client love the most about us.

We use emails. Phone calls, and Zoom video sessions.

Same or next day responses for most smaller issues or an acknowledgment and a timeline for more complex issues.

One of our main company values is to be with you at every step of the way and such, we always prioritize client requests, and we want to get them done right the first time.